Terms and conditions

1. Letting company

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Destination Apelviken AB, registered company number 556246-2704, Sanatorievägen 4, 432 53 Varberg, Sweden, is the party legally responsible for bookings. Tel: +46 340 641300. Email: info@apelviken.se

 

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2. General conditions

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2.1 Minors are not permitted to enter letting agreements, so you must be 18+ at the time of booking. Everyone in your group under the age of 18 must have a parent/guardian present throughout the let. 

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2.2.  Our accommodation is only intended for temporary leisure purposes or corporate accommodation.  Permanent residence is not permitted.

 

2.3 Booked accommodation may only be used by the number of guests stated at the time of booking, or otherwise agreed with the letting company.

 

3. Validity of the booking

 

3.1 Please carefully check your booking confirmation / invoice. You are responsible for the accuracy of the information. In case of errors, please contact Destination Apelviken as soon as possible.

 

3.2 The booking is binding on both parties when the registration fee (see below) has been registered with the letting company.

 

4. Payment

 

4.1 You will register your payment card at the time of booking. The deposit is charged immediately upon booking. The final payment is automatically debited 40 days before arrival.

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4.2 A service fee of 100 SEK is charged for bookings made via email, social media, or telephone. Destination Apelviken does not charge a service fee for online bookings.

 

4.3 For individual bookings, payment is divided into a deposit and a final payment. The deposit amounts to 10–20% of the accommodation cost and is paid at the time of booking. The final payment must be received no later than 40 days before arrival.

 

4.4 For bookings made less than 40 days before arrival, the full amount must be paid at the time of booking.

 

4.5 For bookings made less than 10 days before arrival, the full amount must be paid immediately at the time of booking.

 

4.6 In the event of changes to an existing booking, the lessor reserves the right to charge a change fee of 150 SEK.

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4.7 Unless otherwise stated in the confirmation, you must update your profile and guarantee the booking with a valid payment card. If the booking is not guaranteed, Destination Apelviken reserves the right to cancel the booking without notifying the guest.

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5. Cancellation

 

5.1 The Act on Distance Contracts and Off-Premises Contracts (Lagen om distansavtal och avtal utanför affärslokaler; 2005: 59) has an exemption for contracts for accommodation and thus you cannot cancel an agreement on renting a holiday let or a site for a tent, caravan or motorhome.

 

5.3. Cancellation terms vary based on the selected price agreement. See conditions 5.3.1–5.3.2.

5.3.1. For individual bookings with a Flexible Rate, cancelled at least two (2) days before arrival, a fee of 20% of the total booking price will be charged. For cancellations 1–0 days before arrival, 100% of the total price will be charged.

5.3.2. For individual bookings with a Standard Rate, cancelled at least 40 days before arrival, a fee of 10–20% (depending on the accommodation type) will be charged. For cancellations 39–7 days before arrival, 50% will be charged. For cancellations 7–2 days before arrival, 75% will be charged. For cancellations 1–0 days before arrival, 100% of the total price will be charged.

5.4. All cancellations must be made directly to Destination Apelviken AB and include the booking number. Destination Apelviken reserves the right to charge any applicable cancellation and service fees.

5.5. Any applicable refunds will be processed no later than 10 days after Destination Apelviken AB has received required documentation and refund details.

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