Terms and conditions

THE FINE PRINT

1. Letting company

Destination Apelviken AB, registered company number 556246-2704, Sanatorievägen 4, 432 53 Varberg, Sweden, is the party legally responsible for bookings. Tel: +46 340 641300. Email: info@apelviken.se

 

2. General conditions

2.1 Minors are not permitted to enter letting agreements, so you must be 18+ at the time of booking. Everyone in your group under the age of 18 must have a parent/guardian present throughout the let. 

2.2.  Our accommodation is only intended for temporary leisure purposes or corporate accommodation.  Permanent residence is not permitted.

 

2.3 Booked accommodation may only be used by the number of guests stated at the time of booking, or otherwise agreed with the letting company.

 

3. Validity of the booking

 

3.1 Please carefully check your booking confirmation / invoice. You are responsible for the accuracy of the information. In case of errors, please contact Destination Apelviken as soon as possible.

 

3.2 The booking is binding on both parties when the registration fee (see below) has been registered with the letting company.

 

4. Payment

 

4.1 When booking via email, social media or telephone, a service fee of SEK 100 will be charged.  Destination Apelviken does not charge a service fee for online bookings.

 

4.2 The bill  is divided into a registration fee and a final payment. The registration fee comprises 10% of the accommodation cost (minimum SEK 500) plus any cancellation protection. The registration fee must be received by Destination Apelviken no later than 10 days after booking. Final payment must be received by Destination Apelviken no later than 40 days before arrival.

 

4.3 For bookings within fewer than 40 days before arrival, the full amount must be paid no later than 10 days after booking.

 

4.4 For bookings within fewer than 10 days before arrival, the full amount must be paid at the time of booking.

 

4.5 When changing an existing booking, the letting company has the right to charge a fee of SEK 150.

5. Cancellation

 

5.1 The Act on Distance Contracts and Off-Premises Contracts (Lagen om distansavtal och avtal utanför affärslokaler; 2005: 59) has an exemption for contracts for accommodation and thus you cannot cancel an agreement on renting a holiday let or a site for a tent, caravan or motorhome.

 

5.2 Cancellation protection can be purchased for a fee of SEK 250 per let. With Cancellation Protection, cancellation is permitted until the day of arrival, provided that the conditions in 5.2.1 - 5.2.3 are met.

 

5.2.1 You yourselves, or a close relative, have become ill, or suffered a death or accident.

 

5.2.2 A serious event occurs that could not have been foreseen t the time of booking and that affects the home or family (customer, customer's partner, family registered at the same address or fellow guest)

 

5.2.3 You are prevented from using your booking due to unemployment or new employment.

 

5.3 Cancellations are to be requested directly to Destination Apelviken. When exercising Cancellation Protection, Destination Apelviken retains the fee for the Cancellation Protection itself, plus any Service Fees.

 

5.4 When invoking reasons in accordance with 5.2.1- 5.2.3, such shall, upon request, be substantiated with supporting documentation/attest rom, for example, a doctor, government agency, insurance company or similar authority.

 

5.5 In the event of cancellation exercising Cancellation Protection, a refund will be made no later than 10 days after Destination Apelviken has received any requested supporting documentation and bank account information for receipt of the refund .

 

5.6 In case of cancellation without Cancellation Protection, a cancellation fee will be charged in accordance with 5.6.1 - 5.6.3

5.6.1 If cancelled more than 40 days before date of arrival, 10% of the total price of the booking  will be charged.

 

5.6.2 If cancelled 39-8 days before arrival, 25% of the total price of the booking  will be charged.

 

5.6.3 If cancelled 7–2 days before arrival, 75% of the total price of the booking will be charged.

 

5.6.4 If cancelled 1-0 days before arrival, 100% of the total price of the booking will be charged.

6. Special conditions - hotel

 

6.1 Please follow Destination Apelviken’s code of conduct and treat fixtures, fittings, property and loose items with respect.  The guest is responsible for any damage that occurs to the accommodation and inventory. The code of conduct can be found at apelviken.se/bokningsvillkor.

 

6.2 The price for accommodation includes cleaning, bed linen, towels, cot, if requested, and breakfast.

 

6.3 Destination Apelviken has accommodation where pets are allowed, and accommodation where pets are not allowed.  It is the guest's responsibility to inform Destination Apelviken of any intention to bring pets at the time of booking and to ensure that booked accommodation allows pets.

 

6.4 Destination Apelviken makes no guarantee that accommodation is allergy-free.

 

7. Special conditions - cottage / apartment self-catering

 

7.1 It is up to the guest to follow Destination Apelviken’s code of conduct and take good care of the accommodation.  The guest is responsible for any damage that occurs to the accommodation and its equipment.  The code of conduct can be found at apelviken.se/bokningsvillkor

 

7.2 You must take good care of the accommodation and follow the code of conduct.  You are responsible for damage that occurs to the accommodation and its equipment.

 

7.3 Unless otherwise stated in the confirmation or invoice, cleaning, bed linen and towels are not included.

 

7.4 Unless otherwise stated in the confirmation or invoice, the accommodation must be cleaned before departure.  Please sign the cleaning list provided at check-out.  If the accommodation is left unclean, you will be charged for cleaning.

 

7.5 Destination Apelviken has accommodation where pets are allowed, and accommodation where pets are not allowed.  It is the guest's responsibility to inform Destination Apelviken of any intention to bring pets at the time of booking and to ensure that booked accommodation allows pets.

 

7.6 Destination Apelviken makes no guarantee that accommodation is allergy-free.

 

8. Special conditions - camping

 

8.1 The guest is to follow Destination Apelviken’s code of conduct and take good care of the camping site.  The code can be found at apelviken.se/bokningsvillkor

 

8.2 Caravan / motorhome must be placed in accordance with the requirements that apply to each plot.  These requirements are conveyed at check-in, can be found in the object description, and can be found at apelviken.se/camping-uppställlning.

 

8.3 There must be at least 4 meters between each accommodation unit.

 

8.4 The accommodation unit (caravan, motorhome or tent) must be placed so that you can walk around the unit with ease, without stepping on the neighbour’s plot

 

8.5 Any wind protection must be a maximum of 1.30 m high and must be set up so that it does not impede access to the adjacent plot.

 

8.6 One (1) housing unit may be placed on each camping plot. No extra tents, except for awnings attached to the accommodation unit, are allowed.

 

8.7 A maximum of one (1) vehicle + trailer, a car + caravan or a car + a tent or one (1) motorhome may be placed on each camping plot.

 

8.8 LPG and electrical equipment must be tested and approved in accordance with current legislation and regulations.

 

8.9 It is not permitted to borrow or sublet your accommodation.

A few simple rules

  • No driving through the area from 23:00 – 06:00.
     

  • Visitors’ vehicles must be parked in designated spaces outside the camping area.
     

  • Quiet time is from midnight.
     

  • No ball games are permitted in the camping area. There is plenty of room for this on the beach and in the football field.
     

  • Dogs must be kept on a leash and walked outside the area.

  • Skateboarding is prohibited inside the camping area.
     

  • Drains are for grey water only. Litter must be taken to our recycling stations. For environmental reasons, you must recycle all your litter. There are three recycling stations within the area.
     

  • Please do not play inside any of our service buildings, by the hydrants or at the recycling stations. There are so many other places better suited for play.