Terms and conditions

THE FINE PRINT

Confirmation of your reservation

When receiving a confirmation/invoice, please ensure that all details stated are correct. As a guest, you are responsible for providing us with correct information.

 

If any details are incorrect, please contact Destination Apelviken immediately.

When is my reservation binding?

We are bound by the rental agreement – as are you – as soon as the reservation fee is paid, which must be done no later than 10 days after the reservation is made.

Payment

The payment consists of the reservation fee and the final payment. The reservation fee amounts to 10% of the accommodation price, including an optional cancellation insurance (or a minimum of 500 SEK out of the total accommodation price).

 

The reservation fee must be paid to Destination Apelviken no later than 10 days after your reservation is made.

 

Final payment must be made no later than 40 days before your arrival.

 

When making a reservation less than 40 days before arrival, the full amount must be paid immediately, unless other terms have been agreed upon with Destination Apelviken.

 

Should you wish to change your booking, there is an additional fee of 125 SEK.
 

Please use the enclosed forms for bank payments, and state the OCR number provided on your bill when making online payments.
 

Guests from Scandinavia and Europe are kindly asked to use the following IBAN- and BIC-codes.

 

Swift/BIC - Swedsess

Bank - Swedbank, SE10534 Stockholm, Sweden,

IBAN - SE08 8000 0008 3881 3601 3266

Cancellation insurance

Cancellation insurance can be added at a cost of 200 SEK. It is considered valid;
 

if you or a close relative has fallen seriously ill, and in case of death or major accidents

 

if a serious event should befall your home or family, such as could not be predicted at the time of reservation

 

if unemployment or new employment prevents you from taking advantage of your reservation

Cancellation insurance can be used to cancel bookings until the day of your arrival. If requested, your reason for cancellation must be verified by, for example, medical professionals, authorities or insurance companies, as applicable. These documents must be submitted to Destination Apelviken no later than 30 days after the cancellation date.

 

Further, your cancellation insurance may be invoked during an ongoing stay, entitling you to a refund of any remaining accommodation fees, corresponding to the number of days included in your reservation of which you have been unable to take advantage. If requested, your reason for cancellation must be verified in writing.

Cancellation using cancellation insurance


Cancellation can be made in writing or by speaking to us at Destination Apelviken. If you have requested cancellation insurance, Destination Apelviken will retain a cancellation fee of 300 SEK.

 

Your refund will be paid no later than 10 days after you have provided the documents to sustain your claim to the cancellation insurance. 

Cancellation without cancellation insurance
 

If you have no cancellation insurance, you will be charged the following cancellation fee

 

  • 40 days or more before arrival date: 10% of full price 

  • 39 - 8 days before arrival date: 25% of full price 

  • 7 - 2 days before arrival date: 75% of full price 

  • 1 - 0 days before arrival date: 100% of full price 

General terms for self-catering cottages and apartments

 

Beyond what is stated in your reservation, no additional overnight guests are allowed in the cottage or apartment.

 

​Apart from the maximum number of guests stated in the reservation, one additional child under one may stay overnight in your cottage or apartment. However, this must be noted in your reservation.

 

​We ask our guests to be careful when using our accommodation, and to adhere to the regulations that apply. Guests will be held accountable for any damages to rooms and fixtures.

 

​Unless otherwise stated in your confirmation or invoice, housekeeping, sheets, towels and cots are not included in the accommodation price. The cottage should be cleaned prior to your departure (unless you have paid for housekeeping). If the cottage is left untidy, you will be charged an additional housekeeping fee.

 

If you wish to bring any pets, this must be stated in your reservation, to ensure that your accommodation allows pets.

We cannot guarantee that our cottages/apartments are decontaminated for allergy sufferers.

General terms – hotel

 

Beyond what is stated in your reservation, no additional overnight guests are allowed in your room.

 

Apart from the maximum number of guests stated in the reservation, one additional child under one may stay overnight in your room. However, this must be noted in your reservation.

We ask our guests to be careful when using our accommodation, and to adhere to the regulations that apply. Guests will be held accountable for any damages to rooms and fixtures.

Breakfast, housekeeping, sheets, towels and optional cots are included in the accommodation price.

If you wish to bring any pets, this must be stated in your reservation, to ensure that your accommodation allows pets.

 

We cannot guarantee that our rooms are decontaminated for allergy sufferers.

General terms – camping

 

Your caravan or camper van should be reverse parked in order to ensure safety on the site. Accommodation units must be placed no less than 4 metres apart.

 

Your caravan or camper van must be placed far enough from the edge of your pitch to allow passage without crossing adjacent pitches.

 

Windbreaks must not be put up in any way that obstructs vehicle access to adjacent pitches. Max. height 1.30 m. If you have any questions, please contact our groundkeeper.

 

​In each pitch, one (1) accommodation unit is permitted. No extra tents, apart from attached canopies, are allowed.

 

​From June 15th to August 15th, no more than one vehicle/trailer – that is, one car+caravan or one camper van – may be placed in your pitch.

 

Any lpg and electrical equipment must be tested and approved according to regulations.

 

​The pitch is reserved for you and your family, and no other overnight guests are permitted apart from those stated in your reservation.

 

​You may not lend or let the accommodation unit to any third party.

 

​The pitch should be well maintained, and regulations must be observed.

A few simple rules

  • No driving through the area from 23:00 – 06:00.
     

  • Visitors’ vehicles must be parked in designated spaces outside the camping area.
     

  • Quiet time is from midnight.
     

  • No ball games are permitted in the camping area. There is plenty of room for this on the beach and in the football field.
     

  • Dogs must be kept on a leash and walked outside the area.

  • Skateboarding is prohibited inside the camping area.
     

  • Drains are for grey water only. Litter must be taken to our recycling stations. For environmental reasons, you must recycle all your litter. There are three recycling stations within the area.
     

  • Please do not play inside any of our service buildings, by the hydrants or at the recycling stations. There are so many other places better suited for play.

 
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Contact us

Sanatorievägen 4

432 53  VARBERG

Reception: 0340-641300

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