Cookie Policy

RECIPE FOR A FUNCTIONAL WEBSITE

The website of Destination Apelviken uses cookies according to the following. By enabling cookies in your browser, you consent to our use of cookies according to the following policy, including our management of your personal data (if applicable). Please refer to our integrity policy for further information about how and for what purposes Destination Apelviken treats your personal data, and your right to receive such personal data.

You may change your preferences at any time by altering the settings of your browser. If you disable cookies, this might affect your use of the Destination Apelviken website in a negative way.

Those visiting a website using cookies should be informed about …

  • the fact that the website uses cookies, what these cookies are used for, who uses the information and how to disable cookies.

Further, users must consent to the use of cookies, e.g. through the settings of their browser, while still being given the opportunity to refuse cookies.

What are 'cookies' and what are they used for?

Cookies are small files containing text, which are sent to and stored on your device (phone, computer or tablet) and which are very common around the internet. Some are necessary in order to allow you to take full advantage of the functionality of a website, while others are designed to improve your user experience and facilitate navigation throughout the website.

 

There are two types of cookies; permanent ones and temporary ones (a.k.a. session cookies). Permanent cookies are stored as files on your device for an extended period of time, in order to adapt the website according to your requests, choices and interests. They are used, for example, in functions that let you know what’s new since you last visited the website. When their due date is passed, these cookies are deleted upon your return to the website by which they were created. Session cookies are temporarily stored on your device when you visit a website, and are transferred between your device and the server during the time you visit the website. They are deleted when your browser is closed down. They are used, among other things, to keep track of your language preferences for the site.

 

A few examples of how Destination Apelviken uses cookies

  • on websites that sell services, such as ours, cookies are used to facilitate your booking and ordering process

  • to track our user data through statistics in order to improve the website and learn more about our various target groups. Several of the cookies we use for statistics are third party cookies.

  • to track language preferences, as well as previously visited pages. 

Different types of cookies

Cookies can be divided into a few different categories according to their function.

  • Essential: These cookies are essential in order for some functions to work at all. For example, this applies for logins to our online booking, and in connection with payments, in order to identify and verify the user. Rejecting these cookies will render you unable to use the functionality in question.

  • Presentation and function: These cookies facilitate your use of the website, and make it more personalized. They are used, for example, to adapt information and offers to what you have previously shown interest in. These cookies also gather information, for example about page popularity and usage patterns, which enables Destination Apelviken to improve the site, including related digital services. Rejecting these cookies will limit the functionality of the digital services of Destination Apelviken.

If you wish to reject cookies

Cookies are not used to harm or destroy your device, and most browsers automatically accept cookies. If you still wish to reject cookies, you can do so by changing the settings of your browser, and delete any cookies stored on your hard drive. You can also adjust your browser settings to make the browser alert you whenever it receives a cookie. This way, you have the opportunity to accept or reject the cookie. More information about this can be received from your browser provider. Additional information can also be found at youronlinechoices.eu

Some third party cookies are not controlled by Destination Apelviken. They can only be disabled through their respective webpages, according to the instructions provided there. If you reject cookies, digital services may not function as intended.

Why does Destination Apelviken use cookies?

By using cookies, the Destination Apelviken website will recognize your device when you return to us. In addition, cookies help Destination Apelviken to adapt its services to your needs, e.g. so you won’t have to select language. Destination Apelviken also uses cookies to evaluate browsing and user behavior on the website, in order to further develop our digital services. The purpose is to optimize the user experience, and to collect statistics. 

Allowing the use of cookies

You consent to the use of cookies at Destination Apelviken according to this cookie policy by continuing to use the website and by letting your browser settings allow cookies.

Contact us

If you have any questions or comments about the cookie policy of Destination Apelviken, please contact us by mail.  

Destination Apelviken, Att: Personuppgiftsansvarig, Sanatorievägen 4, 432 53 Varberg.


Information about how Destination Apelviken handles personal data is specified in our current policy of integrity.

Policy of integrity

WHAT WE STORE ABOUT YOU AND WHY

Your integrity is important to us, and we always wish to employ transparency in how we treat your personal data, in order for you to feel comfortable when leaving this information with us. This policy of integrity will detail our treatment of your personal data. Destination Apelviken AB may revise its policy of integrity. You will always find the latest version at apelviken.se/bokningsvillkor

Who is responsible for your personal data?

Destination Apelviken AB (org. nr 556246-2704) is responsible for the personal data treated within this policy.

Personal data which we collect from you

Destination Apelviken treats the personal data of its guests, such as name, personal identity number, address, email, phone number, customer ID and payment information, for the purpose of entering and completing booking agreements. 


Your personal data is used to, among other things, send booking confirmations, handle any administration regarding your booking, handle payments and manage any other issues regarding your booking and your stay with us. You are not obliged to submit any information to us, but if you do not, we are unable to enter into any such agreement with you.

How do we collect personal data?

A: Through our website/cookies

Destination Apelviken uses cookies in its digital services. You consent to the use of cookies by Destination Apelviken according to our cookie policy by continuing to use the website and by allowing cookies in your browser settings.

B: When you make reservations online, via email or phone

You may browse our website for information about rates and availability without submitting any personal information. If you visit our website and choose to book any of our services online, you will have to complete a customer profile. When creating a customer profile, you need to submit the personal data required to complete your booking. By confirming a booking through our website and agreeing to our booking terms, you consent to letting Destination Apelviken treat your personal data according to our integrity policy and current legislation. Personal data is also requested when you place bookings via email or phone, and a customer profile is then created. A confirmation of your booking will be sent to the email address you have provided.

Storing personal data

Personal data which we have saved in connection with the booking made for you as our guest will be saved for two years after the final day of your visit, and will then be deleted, provided all our transactions have been settled. We will retain your email address for purposes of direct marketing until you object to this or withdraw your consent. If you do, we will immediately delete your email address and send you no further marketing emails.

Your personal data may also be saved for the time period specified by applicable legislation, such as 7 years in order to meet requirements stated by the Swedish Bookkeeping Act. In other cases we will review our management of personal data on a regular basis, and delete your data if you have not been in contact with us after a certain, longer period of time.

Recipients of personal data

Destination Apelviken will not sell your personal data to any third party.

We will share your personal data with a number of personal data processors, which are companies that aid us with, among other things, administration, website issues and marketing. These processors manage the personal data on our behalf, and we have a number of personal data processor contracts in place in order to ensure that the treatment of your personal data is compliant with any applicable legislation.

 

Further, we may share your personal data with certain authorities, if such actions are required to comply with any legal obligations to which we are bound. In such instances, the authority is the party responsible for your personal data, and its management.

Your rights

If you wish to gain further insight into the management of your personal data, you have the right to request to see the information we have stored about you. If we receive such a request, we will issue a number of counterquestions in order to ensure that your data is not shared with the wrong person. You also have a right to request corrections of your personal data.

We will always delete your data to the extent required by applicable legislation, and we will of course do our best at all times to comply with your request for deletion. You also have the right to object to our management of your data (such as the treatment based on our legitimate interests) or request that the data you have submitted to us is transferred to another party who controls it (known as data portability).

Your personal data cannot be processed for direct marketing or profiling if you object to such processing. In addition, you have the right to withdraw at any time your previously given consent, e.g. the consent you give as an individual when you subscribe to our newsletter.

Complaints and supervisory authorities

If you feel that we have managed your personal data in an incorrect way, you have a right to submit a complaint to the Swedish Data Protection Authority which acts as the supervisory authority for the management of personal data.

Contact us

If you have any further questions about how we manage your personal data, you are welcome to contact us by mail. Write to Destination Apelviken, Personuppgiftsansvarig, Sanatorievägen 4, 432 53 Varberg

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Contact us

Sanatorievägen 4

432 53  VARBERG

Reception: 0340-641300

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